Cancellation Policy

How to Cancel or Update Your Order

If you need to cancel your order, change the size, or update your delivery address:

  • Contact us within 30 minutes of placing your order via email or phone:

Once we receive your request, we will:

  • Confirm the cancellation or changes via email.
  • Process any applicable refunds immediately to your original payment method.

After 30 Minutes

After the 30-minute window, we are unable to cancel or modify your order as it will have already been sent to our fulfillment center for processing.

Thank you for your understanding and for choosing Jolie Moda! If you have any questions, please don’t hesitate to contact our support team.